By using our website, submitting forms, opting into SMS communications, or working with a licensed locator through Apartment Ace, you agree to the terms below.

1. Service Overview

Apartment Ace is a licensed apartment locating service that assists renters in finding apartment communities based on their preferences. Apartment Ace is compensated by participating apartment communities upon successful lease execution. Our apartment locating services are 100% free for renters.

2. Renter Responsibilities

By using Apartment Ace services, you agree to:

Provide accurate, current, and truthful information regarding your rental needs

Notify Apartment Ace if you have already leased or signed with another apartment community

List “Apartment Ace” or your assigned Apartment Ace locator on rental applications when prompted

3. Communications & SMS Consent (A2P Compliance)

By submitting your contact information through our website, forms, advertisements, or verbal consent, you expressly agree to receive communications from Apartment Ace, including but not limited to:

SMS/text messages

Phone calls (manual or automated)

Emails

Message types may include appointment confirmations, tour reminders, apartment availability updates, pricing or move-in specials, application guidance, service notifications, and follow-ups.

SMS Program Details

Program Name: Apartment Ace SMS Program

Message Frequency: Varies

Message & Data Rates: May apply

Consent to receive SMS messages is not a condition of purchase or service.

4. SMS Opt-Out, Help & Rejoining Instructions

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message. You will receive a confirmation message confirming your unsubscribe status.

Help: For assistance, reply HELP to any message or contact us using the information below.

Rejoining: To re-enroll after opting out, you must submit a new opt-in through our website or approved form.

5. Data Usage & Privacy

Apartment Ace collects and uses personal information solely for the purpose of providing apartment locating services and related communications. We do not sell or share SMS consent data with third parties for marketing purposes.

For full details, please review our Privacy Policy:
👉 https://apartmentace.rent/privacy

6. No Guarantees

Apartment availability, pricing, concessions, and move-in specials are subject to change without notice. Apartment Ace does not guarantee availability, approval, pricing, or lease terms.

7. Service Termination

Apartment Ace reserves the right to suspend or terminate services if false information is provided, these Terms are violated, or misuse of the service occurs.

8. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed, blocked, or undelivered messages.

9. Limitation of Liability

All services are provided “as-is.” Apartment Ace is not responsible for leasing decisions, application outcomes, approval or denial results, or interactions between renters and apartment communities.

10. Compliance With Laws & Industry Standards

Apartment Ace’s communications comply with applicable laws and regulations, including but not limited to:

Telephone Consumer Protection Act (TCPA)

CTIA Messaging Principles & Best Practices

A2P 10DLC messaging requirements

By opting in, you confirm you are the authorized user of the provided phone number.

11. Contact Information

For questions regarding these Terms or our SMS program, contact:

Apartment Ace
📧 [email protected]
📞 (737) 377-3191